We are often faced by unruly, difficult and challenging delegates/attendees in meetings or training sessions we run.

There's a lot we can do in advance of the session we run, so if you haven’t looked at our tutorials on How to run effective meetings, or How to make sure meetings run to plan or How to engage people in a meeting, then we suggest you consider this to try and prevent the 'Difficult Delegates' from being difficult from the onset.

The scenario now is you are running your session and you have some challenging attendees. Here's some hints and tips on what you can do limit their unruliness and some of the characters you may face:

Images:MR. MEN™ LITTLE MISS™

Difficult Characters

Click on a character to see hints and tips on how to handle

About the author

phil laviolettephil laviolette

Hi!, I'm Phil LaViolette, Founder and Owner of evalu8d. I created resourcily to share hints, tips and resources I've collected over 20 years of training and coaching, across lots of industries and at all levels. I hope that, even in a small way, you gain from the tools I share!
Phil